TouchKey Information and Downloads
For more details on your new ERA TouchKey smarter door lock, take a look at our handy user guides below or visit our frequently asked questions.
To purchase an ERA TouchKey visit our how to buy information, or don't forget you can always reach out to our team on 0345 646 1487.
Downloads
Handle User Guide
Please download our latest user guide for information on how to operate the ERA TouchKey smarter handle.
Useful Information
Bluetooth Version
5.0
ERA Smart Home App
Please download via the Apple or Google Play Stores. Search ERA Smart Home.
Android and Apple devices supported using the current operating system version, and the previous version*
*Please check with your smartphone provider for details on the current and previous operating system.
Fingerprint Sensor
508dpi (maximum fingerprint capacity – 50)
Power Supply
Battery CR123A x 4PCS
Operating Temperature
-20°C — +50°C
Network and Device Connection Performance Disclaimer
Please note that set-up, certain features and functionalities of this product may be reduced or unavailable when mobile phone, data, Bluetooth, or Wi-Fi signal strength is low or non-existent.
Performance may vary depending on the quality of the network and connection available at the time. If you have concerns regarding the mobile network or data availability in your area, please consult the OFCOM online guide -
View mobile availability - Ofcom Checker
Downloads
Smarter Handle Brochure
For more information on how TouchKey can make your home smarter, please download our latest information.
How to video guide
Adding a fingerprint
Adding a fingerprint to your new ERA TouchKey smart handle is easy. In just a few simple steps you can set up an authorised fingerprint to unlock your TouchKey smart handle.
How to video guide
Setting up a guest or family user
You can set up and add guests or other family members with access to your new ERA TouchKey smart handle. Follow the simple steps in the video to give any time, timed, scheduled or one-off access as required.
How to video guide
Setting up voice control
You can even tell your ERA TouchKey smart handle to open with your voice. Learn how to set up Siri voice control with this easy to follow video.
How to video guide
Setting up geolocation
Geolocation allows you to unlock your ERA TouchKey on approach. Set up is easy, just follow a few simple steps to activate.
How to video guide
Installing the TouchKey
Installing the TouchKey should always be done by a qualified installer. Here is a step-by-step guide if you're a door installer fitting TouchKey for the first time.
With ERA Protect
Get more from TouchKey
For a holistic approach to home security and monitoring, TouchKey can also work seamlessly alongside ERA’s wider smart home products.
Fully modular, you can add smart window/ door sensors, alarm hub, outdoor and indoor cameras, video doorbell and external sirens, at any time to build your security as you go.
Sorry, there are no products in this collection