TouchKey Information and Downloads

For more details on your new ERA TouchKey smarter door lock, take a look at our handy user guides below or visit our frequently asked questions.

To purchase an ERA TouchKey visit our how to buy information, or don't forget you can always reach out to our team on 0345 646 1487. 


Handle User Guide

Please download our latest user guide for information on how to operate the ERA TouchKey smarter handle.

ERA Protect

Useful Information

Bluetooth Version


ERA Smart Home App

Please download via the Apple or Google Play Stores. Search ERA Smart Home.

Android and Apple devices supported using the current operating system version, and the previous version*

*Please check with your smartphone provider for details on the current and previous operating system.

Fingerprint Sensor

508dpi (maximum fingerprint capacity – 50)

Power Supply

Battery CR123A x 4PCS

Operating Temperature

-20°C — +50°C


Smarter Handle Brochure

For more information on how TouchKey can make your home smarter, please download our latest information.

ERA Protect

How to video guide

Adding a fingerprint

Adding a fingerprint to your new ERA TouchKey smart handle is easy. In just a few simple steps you can set up an authorised fingerprint to unlock your TouchKey smart handle.

How to video guide

Setting up a guest or family user

You can set up and add guests or other family members with access to your new ERA TouchKey smart handle. Follow the simple steps in the video to give any time, timed, scheduled or one-off access as required.

How to video guide

Setting up voice control

You can even tell your ERA TouchKey smart handle to open with your voice. Learn how to set up Siri voice control with this easy to follow video.

How to video guide

Setting up geolocation

Geolocation allows you to unlock your ERA TouchKey on approach. Set up is easy, just follow a few simple steps to activate.

How to video guide

Installing the TouchKey

Installing the TouchKey should always be done by a qualified installer. Here is a step-by-step guide if you're a door installer fitting TouchKey for the first time.

With ERA Protect

Get more from TouchKey

For a holistic approach to home security and monitoring, TouchKey can also work seamlessly alongside ERA’s wider smart home products.

Fully modular, you can add smart window/ door sensors, alarm hub, outdoor and indoor cameras, video doorbell and external sirens, at any time to build your security as you go.

  • Floodlight Outdoor Camera
    Floodlight Outdoor Camera

    Floodlight Outdoor Camera


    Floodlight Outdoor Camera